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Privacy Policy

Last Updated: FEB 2025

At RabuRabu, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and purchase our products.

1. Information We Collect

When you visit RabuRabu or place an order, we may collect the following types of information:

A. Personal Information

  • Name

  • Email Address

  • Shipping & Billing Address

  • Phone Number (if provided)

  • Payment Information (processed securely through third-party payment providers – we do not store payment details)

B. Image Uploads

  • Since we create custom 3D-printed lithophanes, we require you to upload an image as part of your order.

  • Your uploaded image is used only for the purpose of creating your lithophane and is not shared or stored beyond the fulfillment of your order.

C. Website Usage Data

  • We collect non-personal information such as:

    • IP Address

    • Browser Type

    • Pages Viewed

    • Time Spent on Site

  • This helps us improve our website and user experience.

2. How We Use Your Information

We use your information to:
✔ Process and fulfill your orders 🚀
✔ Provide customer support 💬
✔ Improve our website and services 📈
✔ Send order updates and promotional emails (if you opt-in) 📧

We never sell or rent your personal information to third parties.

3. How We Protect Your Data

🔒 We implement security measures to safeguard your personal information, including:

  • Secure servers and encryption for transactions

  • Limited access to sensitive data

  • Compliance with data protection laws

4. Third-Party Services

We use trusted third-party services for payments and shipping, such as:

  • Payment Providers (e.g., PayPal, Stripe) – They securely process payments.

  • Shipping Carriers – Your address is shared only to deliver your order.

These third parties have their own privacy policies, and we recommend reviewing them for further details.

5. Cookies & Tracking Technologies

🍪 Our website uses cookies to:

  • Enhance your browsing experience

  • Track website traffic and analytics

  • Remember your preferences

You can disable cookies in your browser settings, but some features may not work as intended.

6. Your Rights & Choices

You have the right to:
✅ Access, update, or delete your personal data
✅ Opt-out of marketing emails at any time
✅ Request a copy of the data we hold about you

To make a request, contact us at RabuRabu@gmail.com.

7. Data Retention

We keep your data only as long as necessary to fulfill orders, comply with legal obligations, and improve our services. Uploaded images are deleted after order fulfillment unless requested otherwise.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and significant updates may be communicated via email.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, reach out to us:

📧 Email: RabuRabuUK@gmail.com

 

Thank you for trusting RabuRabu! 💖

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